Terms of service

These Terms govern access to and use of the Pavodah service marketplace. By creating an account or using the platform, you agree to follow these Terms and the policies linked from them.

You must provide accurate account information, keep your login details secure, and use Pavodah only for lawful marketplace activity. You are responsible for actions taken through your account unless you promptly report unauthorized access.

Pavodah provides tools that help clients discover services and providers offer and deliver them. Providers are responsible for the accuracy, legality, quality, and delivery of their services. Clients are responsible for accurate requirements and timely review.

An order, quote, message, review, or profile does not create employment, partnership, or agency between Pavodah and a marketplace user.

Use Pavodah checkout and the order workflow for marketplace payments. The amount, currency, fees, and available actions are shown before or during checkout and on the order record.

Payment verification, refunds, settlement, and payouts may depend on payment providers and financial institutions. A pending state does not confirm that money completed every processing stage.

• Do not ask another user to move payment outside Pavodah for work arranged through Pavodah.
• Do not misrepresent a payment, delivery, refund, or payout state.
• Review order details before accepting delivery or taking another final action.

Providers must describe services honestly, use pricing and delivery terms they can honor, possess any authorization required for the work, and communicate material changes before delivery.

Providers may not publish deceptive, unlawful, infringing, unsafe, or prohibited services. Pavodah may review, limit, or remove services that create risk.

You remain responsible for profile information, service listings, files, messages, reviews, and dispute evidence you submit. You permit Pavodah to host, display, process, and transmit that content as needed to operate and protect the marketplace.

Content must not be fraudulent, abusive, discriminatory, unlawfully threatening, privacy-invasive, or infringing. Reviews must reflect a genuine marketplace experience and must not be manipulated for a benefit.

Eligible orders may provide an in-platform dispute action. Each party should provide accurate information and cooperate. Pavodah may consider order state, messages, delivery records, payment information, and submitted evidence.

Refund availability and amount depend on payment and order circumstances. A refund may require additional processing time after Pavodah records it as initiated or processed.

Pavodah may restrict content, transactions, features, or accounts when reasonably necessary to investigate misuse, comply with law, protect users, address security risk, or enforce these Terms. Pavodah may request more information before restoring access.

Pavodah works to provide a reliable marketplace, but uninterrupted or error-free availability is not guaranteed. To the extent permitted by law, Pavodah is not responsible for indirect losses or for a user's independent acts, services, representations, or off-platform arrangements.

Nothing in these Terms excludes a right or responsibility that cannot lawfully be excluded.

Pavodah may update these Terms when the service, legal requirements, or marketplace risks change. Material updates will be communicated through an appropriate channel before they take effect when required.

Questions about these Terms can be sent to support@pavodah.com.